| 733 112 0868                                 Free Delivery & Installation  |  1 Year Warranty  |  One Price  Point  |  Custom Orders  |  Serving Hyderabad



1) How can I contact Sanfurn?

Sanfurn can be reached through the following coordinates:
Phone: 733 112 0868


2) Why there is Sanfurn logo on product images? 

We have put the logo to protect our images of the products.

3) Will the actual products also have a logo on them?

No; definitely not. The products will not have a Sanfurn logo on them.


4) Will the actual color and measurement of the product be exactly the same as shown on the website?

We do stringent quality checks to ensure that products are close to the pictures, but there can be very minor variations in color and measurement of the product.




5) How do I make a payment?

We have partnered with PayU Biz (a safe and secure payment gateway from PayU India) to accept electronic payment. Customers can use netbanking, credit cards and debit cards to make payments.

6) Do you provide COD option?
No, currently we are not providing cash-on-delivery (COD) option. We request our customers to pay the order amount while placing the order.

In case if you want to contact us before placing an order then please call us at 733 211 0868.




7) Do you take custom orders? Can I request for customization of a product?

Yes, we do take custom orders. So if you have a design that you want to be made then feel free to contact us. Also, our products can also be customized as per a customer’s taste. For instance, we accept requests for changing color, fabric, cover material, dimensions, etc. of a product.


For customization of a product, contact us at:

Phone: 733 112 0868



8) What is the delivery duration?

Our delivery duration is usually around 10 days.


9) What if delivery is delayed?

We inform customers in case if an order gets delayed. However, we are usually ahead of time in delivery.


10) Can I request for early or late delivery?

Yes you definitely can schedule a delivery. In fact, we call customers beforehand to set up a delivery time.


11) What if I am not available at given address at the time of delivery?

We coordinate with customers to schedule a delivery time frame.


12) How can I ensure delivery staff is from Sanfurn?

Delivery personnel will come with a receipt of the order and a warranty card to be handed to the customer.


13) Can I cancel my order?

Yes however an order can be cancelled within 24 hours of placing it. 

Unfortunately we will not be able to accept a cancellation request after 24 hours.


14) Can I cancel my order and place another order for same request id?

Yes it can be done provided the cancellation is requested within 24 hours of placing the order.


15) How do I initiate return process?

For returns please contact us through either of the following ways:

Phone:  733 112 0868



16) What is your refund policy?

We refund the whole amount paid to Sanfurn. We initiate refunds within 5 business days of accepting the refund request. 


17) How and when will I get my refund?

We transfer the amount back to customers through electronic payment. It usually takes 10 working days after the refund initiation for the amount to be credited back to the customer’s account. 


18) Can I get credit for my cancelled order?

Currently we are not providing credit facility for a cancelled order. Thus, for a cancelled order we will refund the amount paid by the customer.