service@sanfurn.com | 733 112 0868                                 Free Delivery & Installation  |  1 Year Warranty  |  One Price  Point  |  Custom Orders  |  Serving Hyderabad

Policies

FREE DELIVERY & INSTALLATION

Sanfurn provides free delivery in the Hyderabad area. Our professionals will install the products free of cost to customers.

Our delivery duration is usually 10 days. We coordinate with customers to schedule a time frame so as to deliver products at their convenience.

 

1-YEAR WARRANTY 

Sanfurn products are backed by a 1-year warranty. During this time frame, we will fix any product issue arising due to manufacturing defect at no additional cost to the customer.

 

ONE PRICE POINT

Sanfurn follows one price point policy i.e. what you see is what you pay. In other words, customers will have to pay only the amount shown on the site and everything else will be taken care by Sanfurn including taxes, packaging, shipping, tips, etc.

 

CUSTOM ORDERS

We take custom orders of a design provided by customers. We also offer customization on our products. So in case if you would like to customize a product as per your taste then please let us know through either of the following ways:

Phone:  733 112 0868

Email:  custom@sanfurn.com

 

PAYMENT 

Gateway: Sanfurn has partnered with PayU Biz, a safe and secure payment gateway provided by PayU India. 

COD: Unfortunately as of now we are not providing cash-on-delivery (COD) option on orders. Thus, we request our customers to pay the order amount while placing the order.

 

Trust of our customers is really important to us, so in case if you want to contact us before placing an order then please call us at 733 211 0868.

  

RETURNS

Should there is a defect or issue in design, manufacturing and/or installation, customer can return the product within 10 days from the date of delivery. Please let us know within 10 days if you face an issue.

  

CANCELLATION 

If an order cancellation request is received within 24 hours of placing the order, Sanfurn will refund the entire paid amount.

Unfortunately we will not be able to accept cancellation request if an order is cancelled after 24 hours of placing the order.

 

REFUNDS 

Refunds will be initiated within 5 working days from the date of cancellation/return of an order to Sanfurn’s facility. The amount will be electronically refunded to the account from which initial payment was received.

The refunds are paid back to customers within 10 business days.